Frequently Asked Questions
Here are simple, straightforward answers about how our cleaning visits work, what supplies we bring, and how we take care of your home.
How do you calculate your cleaning quotes?
We provide a fixed price based on the size of your property and the tasks required. We do not alter the agreed sum after completing the job.
When and how do I pay for the service?
Payment is made only after the clean is finished. We accept direct bank transfer or cash upon completion. We do not take card payments.
What if an area is not cleaned to my expectation?
Our 30-day service guarantee means if you spot a missed spot or unaddressed corner, let us know and we will return promptly to put it right.
Can I cancel or reschedule my booking slot?
Yes, you can reschedule your visit at no cost. If your request reaches our office before 12:30 on the business day prior, we adjust our schedule immediately.
Still have questions?
If you have a specific question about your home, call us or send a quick message and we usually reply within two hours during the day.